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November 15, 2016

Purchases from Hong Kong

Customers from Hong Kong sometimes have problems ordering because there are no ZIP codes in Hong Kong and SWREG system that we are using requires ZIP code. If you are buying using credit card, entering 0000 or NA in place of ZIP code field is accepted. But if you are buying using PayPal, it may reject it if your PayPal account does not have matching ZIP code. Therefore, if you are using PayPal you need to follow these instructions:

  1. Update your PayPal account billing address with ‘0000’ in the Postal Code/ZIP field
  2. Now you can use 0000 as ZIP code in SWREG ordering page

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* Filed by Tomasz Janeczko at 10:32 am under Troubleshooting
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